MultiLine Version History

IdentaFone MultiLine
Version History

Added download stored calls support for new Whozz Calling? Etherlink 2 line hardware.
Improved subnet matching of Whozz Calling Etherlink hardware to local subnet.

Added support for SAPI 5 voices to speech engine. Now seamlessly supports SAPI4 and SAPI5.
Added the ability to select voice from settings instead of Speech Control Panel.
Added Print Caller History from phonebook entry. Reports all phone numbers for that entry.

Changes to network code to improve connectivity issues.
Selecting NIC IP no longer required.
Note to LAN version users - all workstations must be running the same version if you upgrade.
Changed Email code for higher compliance with ISP enforcement of headers.

Now using "C:\Documents and Settings\{user}\Application Data\{AppName}" folder for config and data files. Existing data files are moved on first startup. (Vista requirement).
New help file using .chm instead of old .hlp format. (Vista requirement).

Download is signed with security certificate (Vista requirement).
Updated some screens (GUI).
Reports are now a separate module to reduce constant memory usage.
Fixed some minor bugs in reports.
Reverse number lookups over internet added to right mouse click menu on main call list.
Ignore outbound calls less than 7 or 10 digits added to Options main menu.
Toggle balloon tip CID popup option added to tray icon menu (right click).
Search Outlook sub folders in contacts added.
Add country code to Outlook searches optional.
Improved Outlook memory usage.

Added All Lines Busy report showing how long and how often all your lines were in use.
Added total time column beside the total calls column in the Line Usage Summary report.

XP and Win2K only. Added tray balloon tip showing incoming calls. Only shows balloon when minimized (uncheck PopUp On Call) with no window pops.

Added logging of raw hardware data to assist in troubleshooting. Select Debug Mode under Help menu.

Added Erase Memory When Exiting option. Applies only to hardware with downloadable memory.
Fixed bug when downloading from Whozz Calling 4/8/Scout models with memory.

Fixed Carbon Copy (CC) in email module
Random bug in YES hardware data no longer freezes software until error box clicked.

Line Usage Summary report - Added subtotals for Inbound and Outbound columns.
Line Usage Summary report - Added subtotals for Day of Week columns.
Daily Call Summary report - Added subtotals for Inbound and Outbound columns.
Logged Calls Detail, By Name and By Number reports - Added total calls and total time summaries.
This is a very useful timesaver if you bill for telephone time.
Right mouse click on a logged call to retreive caller history - Now shows calls in report view.

Added ring count column if your CID hardware supports this.
Added ring count (if supported) to reports to assist in analyzing staff response times.
Fixed line# bug in reports when lines exceed 10.
Fixed email bug

Minor bug fix. Install update then and reset your Tel# Number Format setting on the Options tab in Preferences.

Added connectivity with public Outlook contact folders including MS Exchange Server.
Added workaround for error 13 when using Whozz hardware to block "Out Of Area" calls.
Fixed problem with printing reports with some printer models.
Column spacing saves on exit.
Maximized or minimized window state now saves on exit.

Networking feature now requires a license upgrade. Current customers as of July 1, 2002 can upgrade for free by email request.
Phonebook can now function as a white list to pass only numbers that are in it. Requires hardware that supports blocking.
Alpha paging code rewritten to better handle pager queues. MFC dependencies eliminated.
Minor bug fixes.

Main screen is now fully resizable
Option to remember screen size for startup (View Menu)
Line Status screen (F7) grid font size now adjustable (F2 - Options tab)
Added Pass/Block option for Whozz hardware to use saved list in unit memory to only pass calls in list. The hardware can pass or block calls based on a match against an internal phone number list in the unit's memory.

Added call accounting reports that give day of week, time of day, and calls by line # breakdowns. Print preview with graphs make this a very useful tool for staff scheduling and determining advertising response.
Report filter options include Inbound/Outbound selection, predefined reporting periods, and user selectable date ranges.